Try Before You Buy
We know choosing skincare can feel overwhelming especially when your skin doesn’t
play by the rules. That’s why we’ve made it effortless to find your perfect match.
With our new trial experience, you can explore Roccoco Botanicals risk-free
before committing. No guesswork. No wasted money. Just real results.
CRUELTY FREE SKINCARE
AUSTRALIAN MADE & OWNED
AWARD-WINNING CHEMIST
ETHICALLY SOURCED INGREDIENTS
OVER 1,000 5 STAR REVIEWS
How Does It Work?
Click the "Try Before You Buy" button in the navigation bar where you can find our select products available for our new trial experience.
Select up to 3 products at one time with our trial experience. Navigate to the products you would like to trial and click the new "Try Before You Buy" button.
Make your way to the checkout and enter your card details as normal, but don't worry we'll only reserve the order total on your card, creating a pending transaction and you won't be charged yet.
You’ll receive both a sample and a full-size product in your order. Upon arrival, you’ll have 7 days to trial the sample and decide whether it’s right for your skin or not. If you’re happy with the results, keep the full-size product and we’ll charge you automatically. If it’s not the right fit, simply start a return for the full size and post back to us in an unused sellable condition within the 7 days after receipt.
Returns
Frequently asked questions
No, as the order will already be discounted at checkout at checkout and will only be charged afterwards it is not possible to apply a discount.
Not all products qualify. Eligible products will be clearly marked under our "Try Before You Buy" collection on our website.
We offer free standard shipping on orders $149+.
Your trial window starts from the delivery date, not the order date. You’ll have the full 7 days from when the package arrives.
It must be unopened, unused, and in resalable condition with all original packaging intact.
If you received a free gift with your order and decide to return the product, please be aware that the item must be returned in a sellable condition. If your return makes you no longer eligible for the free gift, you’ll need to return the gift as well. The free gift must also be returned in a sellable condition, or you have the option to purchase it instead.
When you use our trial service, you will be asked to provide your payment details at checkout. We’ll then authorise and reserve the order total on your card, creating a pending transaction. This is not a charge, and no funds will be taken from your account at this stage. This pending transaction will only go through if you decide to keep the products.
You will automatically be charged 7 days from the date of arrival of your order if you do not start the process for a return.
The trial service fee is a $10 charge that will apply only if you decide to return items from your order. This fee covers the cost of the service, including shipping, handling, and processing of returns.